Hello, I'm

Tyler Mullins

Product Manager @ Plateau Telecommunications

Driving product innovation in the telecom sector through Agile leadership, rigorous business analysis, and cross-functional collaboration.

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Tyler Mullins — Product Manager
8+ Years of Experience
5 Roles Held
10+ Certifications
3 Industries Served
Who I Am

About Me

I am a Results-driven Product Manager with 5+ years of telecommunications experience specializing in product roadmap development, market research, and cross-functional team leadership with a proven track record launching products from concept to market, driving revenue growth, and optimizing product portfolios through data-driven decision making and Agile methodologies.

My unique career trajectory began with a strong foundation in industrial automation, oil & gas, and oilfield logistics. This background provided me with invaluable hands-on experience in operational efficiency, stakeholder management, and solving complex technical challenges in demanding environments. I leverage this diverse perspective to approach product development with a deep understanding of real-world operational needs, ensuring that solutions are not only innovative but also practical and impactful.

Requirements Expert

Certified in requirements elicitation, business process modeling, and stakeholder analysis

Agile Leadership

Experienced Scrum practitioner driving iterative delivery and continuous improvement

Telecom Focus

Deep domain expertise in telecommunications systems, products, and regulatory landscape

Career

Professional Experience

Product Manager

Plateau Telecommunications
Aug 2022 – Present Clovis, NM
  • Lead product development from concept to launch, conducting market research, vendor analysis, and cost-benefit analysis to drive revenue growth.
  • Develop and implement marketing and sales strategies across product lines, resulting in enhanced market positioning.
  • Manage end-to-end product testing and rollout processes, ensuring successful market penetration and customer adoption.
  • Analyze sales data and customer satisfaction metrics to continuously improve product offerings and profitability.
  • Present strategic business plans to executive leadership for new product development and launches.
  • Collaborate with cross-functional teams (engineering, operations, sales) to align product delivery with organizational goals.

Product Owner

SitePro Inc.
Dec 2020 – Jul 2022 Lubbock, TX
  • Owned the product backlog and release planning for industrial automation and control systems serving energy, municipal, and agricultural industries
  • Partnered with engineering teams to define and refine product requirements, ensuring timely delivery of high-quality features
  • Conducted market research and competitive analysis to inform product strategy and identify growth opportunities

Service Coordinator

SitePro
May 2019 – Dec 2020 Lubbock, TX
  • Coordinated service delivery for remote monitoring and control solutions across energy, municipal, and agricultural industry verticals
  • Served as the primary liaison between field technicians and customers, ensuring SLA compliance and high satisfaction scores

Oil & Gas Solutions Specialist

SitePro
Sep 2018 – May 2019 Lubbock, TX
  • Delivered automation solutions for oil & gas operations, focusing on regulatory compliance and operational efficiency improvements
  • Developed technical proposals and solution documentation for prospective clients in the upstream energy sector

Regional Operations Manager

SandBox Logistics
Oct 2015 – Apr 2018 Houston, TX
  • Managed regional operations for an innovative oilfield logistics company, overseeing last-mile delivery optimization and team performance
  • Coordinated logistics for multiple simultaneous drilling operations, ensuring on-time delivery and cost efficiency across the region
Expertise

Core Skills

Product & Project

Product Management Software Project Management Agile / Scrum Product Roadmapping Backlog Management

Business Analysis

Business Analysis Requirements Elicitation Business Process Modeling Stakeholder Management Business Benefits Realization

Domain Knowledge

Telecommunications Industrial Automation Oil & Gas Operations Oilfield Logistics

Technical & Design

UX Foundations Multidevice Design Software Requirements Time Management
Academic Background

Education

Colorado Technical University

Bachelor of Science

Business Administration & Information Technology

Let's Talk

Get In Touch

Based in Clovis, New Mexico, I am always open to discussing new opportunities, product challenges, and professional collaborations. Feel free to reach out through the form or connect with me directly on LinkedIn.

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